FAQ

Are your services covered by my insurance?

No, we have opted to eliminate the middleman and offer you control of your care. Deductibles,maximum out of pocket, coinsurances? Sounds confusing, right? It’s more than confusing, these are barriers to care. You can still use your insurance for medications, labs, imaging, and procedures ordered. We will even help YOU get paid by your insurance for your visit.

What are your fees?

No surprise fees or bills after your visit. EVER.

We offer 3 tiers of care and you decide which one is right for you.

Tier 1: Non-Members. Pay as you go. Consultations starting at $250

 

Tier 2: Gold Members. $75 monthly membership with added benefits including:

*Longer visit times at a reduced fee

*Direct texting with clinical staff and doctor

*Priority booking

 

Tier 3: VIP Elite Members. $225 monthly membership with all the added benefits of Gold Members PLUS:

*Further reduced visit fees

*Direct texting with clinical staff and doctor

* 30-minute video visit per month included

What is your new patient procedure?

Booking a new appointment is easy. You can call our office to make a request, you can send us a message via Spruce, or use our online booking tools. Please note that appointments requested using our booking tools do require verification from our staff. 

Can I use my HDHP/HSA and FSA for my visit?

Office visits are usually covered under those entities. You will pay for your visit ahead of time and receive an itemized bill to submit for reimbursement.

Where is your office?

We are conveniently located in your pocket or desktop. All our visits are 100% virtual. With our ample experience in telemedicine, we have learned to navigate your needs without compromising your care.

What is concierge medicine?

Concierge patients pay a reasonable membership fee that offsets the cost of running a medical practice. This allows us to limit the number of patients in our practice which allows you longer appointment times and same or next day appointments. All concierge visits are blocked for an entire hour and each appointment comes at a reduced fee or even included visits. We will have enough time to dive into any issues you’d like to discuss and establish a meaningful and lifelong relationship. Added to this is one included monthly visit, same day/next day, after hours and holiday appointment times available. This is ultimately the most comprehensive way to take your health into your hands.

What is an Endocrinologist?

An Endocrinologist is a physician that completed their medical school training and completed a 3 year residency in Internal Medicine. Internal Medicine focuses on all aspects of a patient’s care, like your primary care doctor. Endocrinologists go on to complete an additional 2 years in a fellowship that allows them to focus only on the treatment of Endocrine and Metabolic Conditions.


We are specially trained to manage:

  • Thyroid disorders

  • Diabetes, Pre-diabetes, Insulin Resistance

  • Adrenal Disorders

  • Pituitary Disorders

  • Hormone Imbalance (Male & Female)

  • Calcium Disorders

  • PCOS

  • Obesity/ Weight Loss

  • Parathyroid Disorders

What if I don’t have a diagnosis but feel like I could have an Endocrine disorder? Will the doctor see me then?

Sure, it is my pleasure. For patients that present with complaints that have not been evaluated or have had extensive work up with no results, we recommend booking a 60 minute appointment. This will allow us to have a detailed visit to really dig in and determine what needs to be studied further. I have often found that in these patients a rush-free visit with a very detailed history helps us find the root source of the problem and start you on the journey to taking back your health.

How does telemedicine work and won’t I miss out on an in person visit?

I created a telemedicine based practice when I noticed how difficult it was to miss work to be seen by a doctor. In Endocrinology a detailed history reviewing your symptoms, medications, and history is the most important part of your visit. The physical exam can be altered so that I can obtain the information that I need. We will be able to review all your labs and imaging results like we would during an in person visit. Say goodbye to rushing to your visit to sit in a crowded lobby. Your lobby is your home or office. Log in to the secure portal about 10 minutes before your appointment and see the difference today. Join me in taking back your health today.

Can’t find the answer you need? Get in touch with us.

 

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Phone: (561) 867-2591

Fax: (561)461-6284

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